# Help Center

> Help Center and FAQ for the No Contact AI application

Canonical source: [https://nocontactai.app/en/help](https://nocontactai.app/en/help)  
Language: en

# NoContact Help Center

**Contact: contactappsgc@gmail.com**

## Welcome to our help center

Here you'll find answers to all your questions about the [No Contact App](/en) application. We're here to help you stick with your no-contact goal with the tools you need.

## Frequently Asked Questions

### About NoContact

**What is NoContact?**
NoContact is a personal-development tool designed to help you stick with a no-contact period after a breakup. It lets you track the days elapsed, log your daily mood, and get personalized conversational coaching from our AI Arya.

**How can NoContact help me?**
The application combines several practical tools to help you:

-   Maintain no-contact discipline
-   Step back and observe your daily mood
-   Turn this period into personal growth
-   Find motivational resources in moments of weakness

**Does NoContact replace professional support?**
No. NoContact is a motivation and personal-goal-tracking tool, not a care service. If you are going through a particularly difficult time, we encourage you to consult a qualified professional.

### Main Features

**How does the day counter work?**
The counter starts as soon as you set up your no-contact period (Pledge). It displays the days, hours, minutes, and seconds elapsed. It only resets if you voluntarily indicate that you made contact using the "Reset Counter" function.

**How can I track my mood?**
Every day, you can log your current state:

1. Select your dominant mood
2. Add secondary moods for nuance
3. Rate your confidence in maintaining no-contact
4. Freely express what you're feeling in the provided space

**How does AI assistance work?**
Arya, your conversational motivation companion, is available 24/7 to:

-   Let you put words on what you're going through
-   Help you step back from a situation
-   Remind you of your personal reasons for staying no-contact
-   Slow down the impulse when the urge to reach back out to your ex kicks in

Arya is an automated assistant based on AI models. Its responses are generated on the fly and are in no way a substitute for professional advice.

## Detailed Features Guide

### Advanced Mood Tracking

The mood tracker lets you:

-   Identify the moods that come up most often
-   Observe how your state evolves over days
-   Spot recurring triggers
-   Visualize your progress

### Motivating Gamification System

Stay motivated through the reward system:

-   Unlock badges for each milestone (1 week, 1 month, etc.)
-   Earn resilience points by maintaining your streak
-   Complete daily challenges to strengthen your determination
-   Track your overall progress

### Panic Room – Relapse Prevention

When the urge to contact your ex becomes strong:

-   Tap the Panic Room button to access immediate resources
-   Start a conversation with Arya
-   Consult your personal Evidence Vault (your reasons to stay)
-   Practice a guided breathing exercise to recenter

### Private Journal

Express your thoughts in complete privacy:

-   Write unlimited entries (Outbox, Memories, Journal)
-   Use the voice feature to dictate
-   Associate moods with each entry
-   Everything in your journal, memories, and vault is stored **only on your device** and never leaves it.

## Premium Subscription

**What are the premium features?**
The premium subscription gives you access to:

-   Unlimited conversations with Arya
-   Detailed statistics about your journey with personalized charts
-   Additional motivation and grounding exercises
-   Access to every future update of the application

**How do I manage my subscription?**
You can manage your subscription from:

-   The application settings
-   Your App Store (iOS) or Google Play (Android) account
-   The "Subscriptions" section of your device settings

**How do I request a refund?**

-   **iOS**: go to [reportaproblem.apple.com](https://reportaproblem.apple.com). The decision is Apple's.
-   **Android**: within 48 hours, request the refund via the Play Store. After 48 hours, contact us at contactappsgc@gmail.com; we can relay the request to Google.

## Technical Support

**The application isn't working properly**
Try these steps:

1. Check that the application is up to date
2. Restart the application
3. Restart your device
4. Reinstall the application if necessary

**I lost my data**
A large part of your data (journal, memories, vault, conversations with Arya) is stored only on your device. If you lose or reset your device, it cannot be recovered. Remember to enable iCloud (iOS) or Google Drive (Android) backup of your device.

**How do I delete my account?**
Go to Settings > Privacy > Delete my account. Your server-side data will be removed in accordance with our [privacy policy](/en/privacy).

## Contact Us

**General inquiries:** contactappsgc@gmail.com

We aim to respond within 24 business hours.

## Additional Resources

-   [NoContact Blog](/blog) – Articles and advice about the no-contact method

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_Last updated: April 21, 2026_