Terms of Service for the NoContact AI Application

Last updated: April 21, 2026

Preamble

These Terms of Service (hereinafter "TOS") define the terms and conditions governing the use of the NoContact AI mobile application (hereinafter "the Application") developed and published by Gautier Colasse, sole proprietor (hereinafter "the Publisher"), contact: contactappsgc@gmail.com.

The Application is a personal-development and motivation tool designed to help users maintain a "no contact" period after a breakup, through goal tracking, a mood journal, and conversational coaching provided by an AI (Arya).

By installing the Application and/or using its services, you unconditionally accept these TOS and the Privacy Policy. If you do not accept these terms, you must not install or use the Application.

Article 1 – Definitions

• "Application": the NoContact AI mobile application, available on iOS (App Store) and Android (Google Play).
• "User Account": the personal space created upon registration.
• "TOS": these Terms of Service.
• "Content": all textual, graphic, audio, and software elements of the Application.
• "User Content": any content created by the User in the Application (journal entries, memories, AI messages, vault items).
• "Personal Data": any information relating to an identified or identifiable person under the GDPR.
• "Publisher": Gautier Colasse, sole proprietor.
• "AI" or "Arya": the conversational assistant integrated into the Application, built on AI models provided by OpenAI.
• "Platforms": means collectively the Apple App Store (Apple Inc.) and the Google Play Store (Google LLC).
• "Services": all the features offered by the Application.
• "User": any individual with a User Account.

Article 2 – Purpose and Scope

2.1 These TOS define the conditions under which the User accesses the Application and uses the Services.

2.2 The TOS constitute a contract between the Publisher and the User.

2.3 The User acknowledges having read and unconditionally accepted these TOS before any use of the Application.

2.4 The Publisher may modify the TOS at any time. Material changes will be notified in the Application or by email at least 15 days before they take effect. Continued use of the Application after that date constitutes acceptance of the new TOS.

Article 3 – Description of Services

The Application offers the following Services:

3.1 "No Contact" Tracking: counter of the time elapsed since the start of the no-contact period, customizable rules, commitment ritual ("Pledge") including a target duration and fingerprint validation.

3.2 Daily Mood Journal: recording and analysis of primary and secondary emotions, personal notes, emotional phase, rule adherence.

3.3 AI Assistant "Arya": written and voice exchanges with a conversational AI acting as a motivation companion. Arya reminds the User of their personal goals and offers reflections or practical suggestions. Responses are generated through the OpenAI API. Audio recordings are transcribed by OpenAI Whisper. Conversations remain stored only on the User's device.

3.4 Panic Room: emergency tool including a "Reality Check" (comparing the consequences of contact vs. maintaining no contact), direct access to Arya, relapse-loop analysis, and counter reset.

3.5 Evidence Vault / Brain Shield: personal vault allowing the User to store locally notes, manifesto, and visual anchors.

3.6 Outbox: fictional outbox for writing messages that are never actually sent.

3.7 Memories: space for writing and storing structuring memories locally.

3.8 Notifications and reminders: optional push notifications.

3.9 Premium Services: advanced features accessible via a paid subscription purchased through the Apple App Store or Google Play, technically managed by RevenueCat and Superwall.

Article 4 – Access and Registration

4.1 Access conditions: the Application is accessible to any natural person with a compatible iOS or Android device and an Internet connection.

4.2 User representations: by creating an Account, the User represents and warrants that they:

• have the legal capacity to enter into these TOS;
• do not reside in and are not located in a country subject to an embargo or economic sanctions imposed by the European Union, the United States (notably OFAC), or France;
• do not appear on any sanctions list issued by competent authorities;
• will use the Application exclusively for personal, non-commercial purposes.

4.3 Account creation: the User signs up via email + password, Apple Sign-In, or Google Sign-In. The User commits to providing accurate, complete, and up-to-date information.

4.4 Credentials confidentiality: the User is solely responsible for keeping their credentials confidential and agrees not to disclose them. Any use with the User's credentials is presumed to be the User's own act. The User must immediately notify the Publisher of any unauthorized use of their Account.

4.5 Connection costs: Internet connection costs are borne by the User. The Publisher is not responsible for connection issues linked to the User's network or hardware.

Article 5 – User Obligations

5.1 Compliant use: the User agrees to use the Application in accordance with the TOS, applicable laws and regulations, public order, and good morals.

5.2 Responsibility for User Content: the User is solely responsible for User Content they create, store, or share. The User warrants that they own or have the necessary rights to their User Content and that it does not infringe any third-party rights.

5.3 No account sharing: the User agrees not to share, assign, or transfer their Account to a third party.

5.4 Prohibited uses of the AI: the User agrees not to use Arya to:

• generate illegal, hateful, discriminatory, violent, pornographic, defamatory, or dignity-violating content;
• harm others, including through harassment, threats, impersonation, or defamation;
• produce legal, medical, financial, or psychological advice intended to be distributed or sold to third parties;
• extract, reproduce, circumvent, or disclose system prompts, internal mechanisms, or instructions provided to the model;
• train or improve another AI model;
• circumvent technical limits, moderation mechanisms, or paid features.

5.5 No circumvention: the User agrees not to circumvent security measures, premium access limits, or to reverse-engineer the Application.

5.6 Reporting: the User reports any malfunction or inappropriate content to contactappsgc@gmail.com.

Article 6 – Publisher Obligations

6.1 Provision of Services: the Publisher uses reasonable means to provide access to the Services described in Article 3.

6.2 Availability: the Publisher strives to keep the Application accessible 24/7, without guaranteeing uninterrupted availability. Access may be suspended for maintenance, updates, security reasons, or failures of third-party providers.

6.3 Security and confidentiality: the Publisher takes reasonable precautions to secure data in accordance with the Privacy Policy.

6.4 Technical support: available by email at contactappsgc@gmail.com. The Publisher uses reasonable efforts to respond within a reasonable time but does not guarantee any processing deadline.

Article 7 – Nature of the Service and Usage Limits

7.1 Nature of the Service: NoContact AI is a personal development and motivational support tool designed to help the User maintain a personal goal, namely a "no contact" period after a breakup. The Application provides goal tracking, a mood journal, conversational coaching, and motivational tools. It belongs to the lifestyle / self-improvement category of wellness tools.

7.2 What the Application is not: the Application does not provide any medical, clinical, professional counseling, or diagnostic service. It is not intended as a substitute for any form of professional support. Arya is an automated conversational assistant and holds no professional qualification. Any suggestions or reflections offered by the Application or by Arya are informational and motivational in nature only.

7.3 This is not an emergency service: the Application is not designed to respond to emergencies or crises. It does not monitor users and cannot alert any competent authority. If you are facing an emergency, we invite you — as you would consult any public information resource — to contact a dedicated service:

• United States: 911, 988 (support line)
• United Kingdom: 999, 116 123 (Samaritans)
• Canada: 911, 1 833 456 4566
• France: 15 (SAMU), 17 (Police), 112 (European number)
• Belgium: 112
• Switzerland: 112
• Other countries: your local emergency numbers.

These numbers are provided for general information and do not constitute a recommendation or a service provided by the Application.

7.4 Release: to the extent permitted by law, the Publisher disclaims all responsibility for consequences resulting from the User's use of the suggestions, content, or interactions offered by the Application or by Arya. The User remains solely in control of their decisions and actions.

Article 8 – Specific Warning About Artificial Intelligence

8.1 Probabilistic nature: Arya relies on generative AI models. Its responses are probabilistic, non-deterministic, and may contain inaccurate, incomplete, outdated, biased, or fictitious information ("hallucinations"). Two identical queries may produce different responses.

8.2 No warranty of accuracy: the Publisher makes no warranty whatsoever as to the accuracy, relevance, timeliness, reliability, or completeness of the content generated by the AI.

8.3 Use at your own risk: the User uses the AI at their sole risk. The User alone is responsible for evaluating the responses and the decisions made on that basis.

8.4 Prohibited reliance: the User agrees not to rely on the AI's responses for any decision with vital, medical, legal, financial, professional, safety, or significant life impact on themselves or others.

8.5 Limited moderation: despite filters implemented by OpenAI and the Publisher, some inappropriate responses may escape moderation. The User is invited to report them to contactappsgc@gmail.com.

Article 9 – Intellectual Property

9.1 Publisher rights: the Application, its code, interfaces, texts, logos, graphics, sounds, characters (including Arya), and visual elements are the exclusive property of the Publisher or its licensors, protected by applicable laws.

9.2 License: the Publisher grants the User a personal, non-exclusive, non-assignable, non-transferable, revocable license, limited to the number of devices authorized by the Platforms, strictly for personal, non-commercial use.

9.3 User Content: the User retains ownership of their User Content. The User grants the Publisher a non-exclusive, royalty-free license, limited to the duration of use of the Application and solely for the following purposes: hosting, AI processing, generating emotional analyses, technical support, and legal compliance. No use for advertising, commercial, or public distribution purposes is authorized.

9.4 Infringement claims: any intellectual property claim may be addressed to contactappsgc@gmail.com.

Article 10 – Personal Data

10.1 The Publisher processes the User's personal data in accordance with the GDPR and the French Data Protection Act.

10.2 Full terms are detailed in the Privacy Policy, which is an integral part of these TOS.

Article 11 – Premium Services, Subscriptions, and Payments

11.1 Offer: the Application offers free features and Premium Services accessible by paid subscription. Price, duration, and included features are displayed before purchase on the Apple App Store or Google Play.

11.2 Purchase via the Platforms: subscriptions are purchased, billed, and managed exclusively through the payment systems of the Platforms (Apple App Store or Google Play). No direct payment is made to the Publisher.

11.3 Free trial: when a free trial is offered, it converts automatically into a paid subscription at the end of the trial period unless canceled before then, according to the rules of the relevant Platform.

11.4 Auto-renewal: subscriptions automatically renew at the end of each period for an equivalent duration at the then-current rate, unless canceled by the User at least 24 hours before the end of the current period. Renewal is charged within the 24 hours preceding the end of the period.

11.5 Price changes: the Publisher may modify subscription prices. Any price increase applied to an existing subscription will be notified to the User at least 30 days before it takes effect, via the Platforms or by email. The User may refuse the increase by canceling their subscription before the effective date.

11.6 Subscription management and cancellation: the User can manage or cancel their subscription at any time:

• iOS: Settings > [User Name] > Subscriptions > NoContact AI
• Android: Play Store > profile menu > Payments and subscriptions > Subscriptions > NoContact AI

Cancellation takes effect at the end of the already-paid period. No prorated refund is granted.

11.7 Technical management of Premium entitlements: premium entitlements and paywall display are technically managed by RevenueCat and Superwall, without affecting the commercial terms above.

Article 12 – Refunds

12.1 Principle: all payments for Premium Services are collected by Apple or Google depending on the purchase Platform. Refund requests are handled exclusively under Apple's and Google's policies. The Publisher has neither the technical ability nor the legal authority to process or guarantee a refund.

12.2 Refund via Apple App Store (iOS): The User must submit their request directly to Apple via:

• https://reportaproblem.apple.com, or
• From their device: Settings > [Name] > Purchase History.

The decision to grant or refuse a refund is at Apple's sole discretion, in accordance with Apple's terms (https://www.apple.com/legal/internet-services/itunes/). Apple generally applies a 90-day window from the purchase date for refund requests, with no commitment to a positive outcome.

12.3 Refund via Google Play (Android):

• Within 48 hours of purchase: the User can request an automatic refund through the Play Store (Menu > Subscriptions > NoContact AI > Request a refund).
• After 48 hours: Google Play no longer grants automatic refunds. The User may submit their request to the Publisher at contactappsgc@gmail.com, who may relay the request to Google. The Publisher is under no obligation to grant a favorable response, and the final decision rests with Google.

12.4 Accidental renewal: the User is responsible for canceling their subscription within the required timeframes (Article 11.4). In case of an unwanted renewal, the User must:

• iOS: submit the request to Apple via reportaproblem.apple.com.
• Android: submit the request via Google Play within 48h, or by email to contactappsgc@gmail.com beyond that.

As a purely commercial gesture and without any obligation, the Publisher may relay the User's request to the relevant Platform. No commitment to a successful outcome is given.

12.5 No direct refund: the Publisher does not process any direct refund. Any sum eventually refunded is paid by the relevant Platform under its own terms and timelines.

12.6 EU consumer rights: the above provisions apply without prejudice to the mandatory rights granted to consumers by European Union law and French law.

Article 13 – Right of Withdrawal (EU Consumers)

13.1 Under Articles L221-18 et seq. of the French Consumer Code, consumers residing in the European Union have a 14-day right of withdrawal from the conclusion of the contract.

13.2 By requesting immediate access to the Premium Services (downloading and using digital content), the User expressly consents to immediate performance of the service and waives their right of withdrawal in accordance with Article L221-28 13° of the French Consumer Code.

Article 14 – Modification, Suspension, and Withdrawal of the Service

14.1 Service evolution: the Publisher may at any time modify, improve, restrict, or withdraw all or part of the Services, add or remove features, or change the AI models used, for technical, economic, legal, or strategic reasons.

14.2 No liability: to the extent permitted by law, the Publisher cannot be held liable for the impact of these modifications on the User's experience.

14.3 Impact on paid subscriptions: if a material feature is withdrawn and affects an ongoing subscription, the User may cancel their subscription free of charge through the Platform and, where applicable, request a prorated refund under Article 12.

14.4 Permanent shutdown: the Publisher may decide to permanently discontinue the Service with a 30-day notice, delivered via the Application or by email, allowing the User to export their data where applicable and cancel their subscription with the Platform.

Article 15 – Duration and Termination

15.1 The TOS are entered into for an indefinite term upon installation of the Application.

15.2 Termination by the User: the User may at any time:

• Cancel their subscription via the Platforms (Article 11.6);
• Delete their Account from the Application (Settings > Privacy > Delete my account), resulting in the removal of their server-side data in accordance with the Privacy Policy.

15.3 Termination by the Publisher: the Publisher may immediately suspend or delete an Account in case of:

• Material breach of the TOS, in particular Articles 4.2, 5.4, and 5.5;
• Fraudulent or illegal use;
• Attempt to compromise the security of the Application or circumvent technical measures;
• Default of payment of a subscription;
• Request by a competent authority.

Where reasonably possible, the Publisher will notify the User beforehand. Suspension or deletion does not give rise to any refund.

Article 16 – Platform-Specific Rules (Apple and Google)

16.1 Apple EULA compliance: the provisions of this article apply exclusively to Users who downloaded the Application from the Apple App Store.

16.1.1 These TOS are entered into between the User and the Publisher, and not between the User and Apple Inc. The Publisher is solely responsible for the Application and its content.

16.1.2 License scope: the license granted in Article 9.2 is limited to a non-transferable license to use the Application on any Apple-branded product that the User owns or controls, and as permitted by the Usage Rules set forth in the App Store Terms of Service.

16.1.3 Maintenance and support: the Publisher is solely responsible for providing maintenance and support services. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Application.

16.1.4 Warranty: in the event of any failure of the Application to conform to any applicable warranty, the User may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the Publisher's sole responsibility.

16.1.5 Product claims: the Publisher, not Apple, will be responsible for addressing any claims by the User or any third party relating to the Application, including but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar laws.

16.1.6 Third-party intellectual property: in the event of any third-party claim that the Application infringes their intellectual property rights, the Publisher, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such infringement claim.

16.1.7 Export compliance: the User represents that they are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist-supporting" country, and that they are not listed on any U.S. Government list of prohibited or restricted parties.

16.1.8 Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these TOS and, upon the User's acceptance of these TOS, Apple will have the right (and will be deemed to have accepted the right) to enforce these TOS against the User as a third-party beneficiary.

16.2 Google Play compliance: for Users who downloaded the Application from Google Play, the User is also bound by the Google Play Terms of Service (https://play.google.com/intl/en-us/about/play-terms/) and Google's rules relating to in-app purchases and subscriptions.

16.3 Order of precedence: in the event of a conflict between these TOS and a Platform's rules regarding payments, refunds, distribution, or compatibility, the Platform's rules will prevail as to those aspects.

Article 17 – Backup of Local Data

17.1 Reminder: a substantial part of the Application's data (conversations with Arya, memories, vault content, Outbox messages, settings, no-contact start date) is stored exclusively on the User's device and is not backed up on the Publisher's servers (see Privacy Policy).

17.2 Responsibility: the User is responsible for backing up their local data through the mechanisms offered by Apple (iCloud Backup) or Google (Google Drive Backup).

17.3 No liability: the Publisher cannot be held liable for the loss, alteration, or unavailability of local data in case of:

• uninstallation of the Application;
• reset, breakdown, theft, or loss of the device;
• change of device;
• corruption of local storage.

Article 18 – Indemnification

18.1 Principle: to the extent permitted by applicable law and without prejudice to mandatory consumer rights, the User agrees to indemnify, defend, and hold harmless the Publisher, its officers, employees, and partners from and against any claim, legal action, damage, liability, loss, cost, or expense (including reasonable attorneys' fees) arising out of:

• the User's breach of these TOS or the Privacy Policy;
• User Content that is illegal or infringes third-party rights;
• fraudulent or abusive use of the Application or the AI;
• any breach by the User of applicable law in connection with their use of the Application.

18.2 EU consumer limitation: this clause applies only in case of proven fault or negligence of the User and cannot impose on a European Union consumer an obligation disproportionate to the rights granted by applicable mandatory law.

Article 19 – Limitations of Liability

19.1 "As is" provision: the Services are provided "as is" and "as available". To the extent permitted by law, the Publisher makes no warranty, express or implied, including:

• no warranty of merchantability or fitness for a particular purpose;
• no warranty of accuracy, reliability, or completeness of AI responses;
• no warranty of uninterrupted availability, absence of errors or bugs;
• no warranty of any specific outcome regarding the maintenance of no-contact or the User's personal progress.

19.2 Disclaimers: the Publisher cannot be held liable for:

• interruptions or degradations of the Service due to maintenance, force majeure, Internet failures, or failures of third-party providers (OpenAI, Supabase, Apple, Google, RevenueCat, Superwall, AppsFlyer, Sentry, Expo);
• loss, alteration, or unavailability of data stored locally on the device (Article 17);
• consequences resulting from Arya's generated responses or decisions made on that basis (Articles 7 and 8);
• acts or omissions of the Platforms (Apple, Google) in distributing the Application or managing payments;
• consequences of non-compliant use of the Application by the User.

19.3 Exclusion of indirect damages: to the extent permitted by law, the Publisher will in no event be liable for any indirect, intangible, consequential, or unforeseeable damages, including: loss of profits, loss of opportunity, loss of unsaved data, loss of goodwill, reputational harm, moral damages, or any other economic or non-economic loss.

19.4 Liability cap: to the extent permitted by law, the Publisher's total aggregate liability arising out of or relating to these TOS is capped, for all harm suffered by the User over any 12-month period, at the total amount paid by the User under their subscription during those 12 months. If the User has made no payment, the cap is set at fifty (50) euros.

19.5 Mandatory provisions: nothing in these TOS is intended to exclude or limit the Publisher's liability in case of gross negligence, willful misconduct, fraud, harm to life or physical integrity, or mandatory rights granted to consumers by applicable law.

Article 20 – Force Majeure

Neither party is liable for a failure to perform its obligations resulting from a force majeure event within the meaning of Article 1218 of the French Civil Code, including: natural disasters, war, terrorism, epidemic, pandemic, telecommunications outage, major failure of a hosting or AI provider, governmental or judicial decision making performance impossible.

Article 21 – Entire Agreement

These TOS, the Privacy Policy, and, where applicable, the specific terms of the Platforms (Apple, Google) constitute the entire agreement between the Publisher and the User regarding the Application, and supersede any prior agreement, promise, representation, or communication on the same subject.

Article 22 – Miscellaneous

22.1 Partial invalidity: if any provision of the TOS is declared invalid, illegal, or unenforceable, that provision will be deemed unwritten and the remaining provisions will remain in full force.

22.2 No waiver: the Publisher's failure to enforce a breach does not constitute a waiver of the right to enforce it later.

22.3 Assignment: the Publisher may assign these TOS, particularly in connection with a merger, acquisition, or asset sale, without the User's prior consent, provided the User's rights are preserved. The User may not assign these TOS without the Publisher's prior written consent.

22.4 Independence of the parties: these TOS do not create any relationship of subordination, partnership, franchise, agency, or joint venture between the Publisher and the User.

22.5 Headings: article headings are for convenience of reading only and have no contractual value.

22.6 Language: the French version of these TOS prevails in case of discrepancy with a translation.

Article 23 – Governing Law and Jurisdiction

23.1 These TOS are governed by French law.

23.2 Amicable resolution: in case of dispute, the User is invited to contact the Publisher at contactappsgc@gmail.com to seek an amicable solution.

23.3 Consumer mediation: if no amicable resolution is reached, consumers may resort free of charge to a consumer mediator under Articles L611-1 et seq. of the French Consumer Code, or use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

23.4 Competent courts: failing amicable resolution, any dispute falls under the jurisdiction of the competent French courts, subject to mandatory consumer-protection jurisdiction rules allowing the consumer to file a claim before the courts of their place of residence.

Article 24 – Contact

Gautier Colasse Email: contactappsgc@gmail.com